Privacy Policy

Pam’s Creations Barber

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Pam’s Creations Barber is committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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1. What Information We Collect

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We may collect personal information including:

• Full name

• Phone number

• Email address

• Appointment and service history

• Any information you provide when booking or contacting us

We only collect information that is necessary to provide our services and improve your experience.

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2. How We Collect Your Information

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Your information may be collected when you:

• Book an appointment (online, in person, or via phone/social media)

• Contact us with an enquiry

• Purchase products or services

• Interact with our website or booking system

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3. How We Use Your Information

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We use your information to:

• Manage bookings and appointments

• Communicate with you about your appointment

• Provide services and customer support

• Improve our services and client experience

• Send occasional updates or promotions (only where consent is given)

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4. Storage & Security

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We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

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Your information may be stored:

• Digitally (e.g. booking systems, email platforms)

• In secure business records

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Only authorised personnel have access to your information.

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5. Sharing Your Information

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We do not sell, rent, or trade your personal information.

Your information may only be shared with:

• Service providers (e.g. booking platforms like Wix) where necessary to operate our business

• Authorities if required by law

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6. Access & Correction

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You have the right to:

• Request access to the personal information we hold about you

• Request corrections if your information is inaccurate or outdated

To do so, please contact us using the details below.

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7. Cookies & Website Use

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If you use our website, cookies may be used to improve your browsing experience and analyse website traffic.

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You can choose to disable cookies through your browser settings.

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8. Marketing Communications

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We will only send marketing communications if you have opted in.

You can unsubscribe at any time by:

• Clicking the unsubscribe link (if applicable)

• Contacting us directly

 

9. Third-Party Services

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We may use third-party platforms (such as booking or payment systems). These services have their own privacy policies, and we encourage you to review them.

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10. Updates to This Policy

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We may update this Privacy Policy from time to time. The latest version will always be available on our website.